Shipping Policy

One to 13 currently ships to the U.S.A and international. You may experience longer delivery times when shipping outside of the U.S.A.


Rates are calculated based on destination and weight of the package. All additional taxes, customs or import duties levied by the client’s local government are the responsibility of the client. The shipping method and speed will be selected at the time of check out. Items will be shipped from New York City.



  • DOMESTIC Courier: USPS
  • INTERNATIONAL Couriers: DHL and UPS          


  • If an item is faulty please contact us.
  • Once an order is submitted and confirmed, changes cannot be made.     Please be sure to verify all pertinent information before finalizing your order.

In the event of TRANSPORT DAMAGE

  • If the product is lost or damaged upon receipt, please report this to us immediately.